These Terms of Service ("Terms") govern your access to and use of ShiftGoing, including our web app, our iPhone app and this website (together, the "service"). By using the service you agree to these Terms. If you use the service on behalf of an organization, you agree to them for that organization.
Your account
You are responsible for activity under your account and for keeping your sign-in secure, including the email inbox and devices you sign in with. You must provide accurate information and comply with applicable laws.
Organizations and staff
- An organization's owner and admins decide who can access it and what they can do. The organization is responsible for the data it enters about its staff and for having a lawful basis to process it, including check-in locations and check photos.
- Staff who are given app access can see and record their own shifts and check-ins for that organization. Staff app access does not make you a member of the organization.
Subscriptions, trials & billing
- Paid plans begin with a 30-day free trial unless stated otherwise.
- Pricing is based on a flat tier determined by the greater of your location or staff count. Plans renew automatically until cancelled.
- Subscriptions are purchased on our website. Payments are processed by our third-party payment provider, acting as Merchant of Record, which handles applicable taxes. The iPhone app does not sell anything.
- You may cancel anytime; access continues until the end of the billing period.
Acceptable use
You may not misuse the service, attempt to disrupt it or access it without authorization, or use it to violate the rights of others or any law. You may not upload content you do not have the right to share.
Data & ownership
You and your organization retain ownership of the data you submit, including check photos. You give us permission to host, process and display it only as needed to provide the service, as described in our Privacy Policy.
Ending your use of the service
- You can delete your account at any time from the web app or the iPhone app (see Deleting your account). If you own an organization, deleting your account closes that organization and cancels its subscription.
- We may suspend or close accounts that breach these Terms or put the service or other users at risk. Where reasonable, we will tell you first.
Apps from the Apple App Store
If you download our iPhone app from the Apple App Store:
- These Terms are between you and ShiftGoing only, not Apple. ShiftGoing, not Apple, is responsible for the app and its content.
- Your licence to use the app is limited to Apple-branded devices you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
- Apple has no obligation to provide maintenance or support for the app. Contact us for support.
- If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
- ShiftGoing, not Apple, is responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, consumer protection or privacy claims, and claims that the app infringes a third party's intellectual property rights.
- You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms, and may enforce them against you as they relate to the app.
Disclaimers & liability
The service is provided "as is" without warranties. To the maximum extent permitted by law, our liability for any claim arising from your use of the service is limited to the amount your organization paid us in the 12 months before the claim.
Changes to these Terms
We may update these Terms and will revise the date at the top. For material changes, we notify account owners by email or in the app. Continuing to use the service after a change means you accept the updated Terms.
Governing law
These Terms are governed by the laws of Vietnam, without regard to its conflict-of-law rules, except where the law of your country of residence gives you rights that cannot be waived.
Contact
Questions about these Terms? Email hello@shiftgoing.com.